Alexander Computer Services, LLC

Steps to use Self-HelpDesk At the bottom right of your screen, right-click on the blue "A" and choose "ACS Help Desk" Choose the arti...

Reboot or Restart Close any program that you may have open before starting this process. and if you are using classic start you can skip to step 6 The...

Suddenly your browser has a webpage that is threatening you have a virus and must call a certain phone number - DO NOT CALL THAT NUMBER - we guarantee they ...

Computer is OFFLINE Determine if the problem is with your network or the computer. Connect another computer to the same network and see if that computer...

Computer frozen - no response from mouse or keyboard Try pressing the CAPS LOCK key on the keyboard. The CAPS Lock indicator LED on your keyboard should t...

Diagnosing a computer that will not turn on 1. Check the connections to the computer to make sure they are secure. 2. Check that the power cable is plu...

The choice is yours! If you currently use your computer for online purchases or banking, please seriously consider accepting some level of protection: ...

Backing up your data is a necessary chore of the digital world. It makes sure that in the event of your computer being lost to a virus or any other unfores...

Connection Options: USB - best option for stability and the SHARE for other users Network - if USB is available connect temp to setup wired or w...

Steps to clean out a desktop computer      1. Complete a proper shutdown and unplug the cables from the tower 2. On the back of the tower, remove the scre...